Bring know-how into the open
Guided capture helps turn an expert staff member's knowledge into explicit procedures.
Guided capture
The five products
Knowledge transfer
Sibylle
A memory that answers.
A sovereign operational memory that turns staff know-how into validated procedures that can be queried.
The starting point
One staff member's knowledge should help the others.
A departure, absence or reorganisation can make a critical procedure impossible to carry out.
A procedure is useful when it can be found, understood and carried out. Sibylle connects an expert's know-how to an operational memory teams can query.
What changes
Turn experience into usable knowledge.
Keep a validated memory
Domain validation and version history give stored procedures and their evolution a clear framework.
Domain validation · Version history
Find the right procedure at the right time
Contextual access makes this memory queryable. Sovereign hosting is part of the solution's framework.
Contextual access · Sovereign hosting
How it works
Knowledge becomes actionable
The destination is a validated procedure another staff member can put into practice.
Expert staff member
Start with the know-how of the person who knows the procedure.
Guided capture
Make it explicit through guided capture.
Domain validation
Have the domain team validate the procedure and retain its history.
Actionable answer
Let another staff member find an answer they can use in context.
Expected proof
What the pilot should demonstrate.
Another staff member can carry out the procedure at the right time.
An objective to verify within your scope, with your teams.
What to verify
- A procedure validated by the domain team
- Contextual access and version history
- Another staff member carrying out the procedure
Prepare your pilot
An example scope to discuss
Prepare to pass on a procedure before an expert leaves: capture their know-how, have it validated and verify that another staff member can use it.
Useful starting points
- A critical procedure to pass on
- The expert who knows it
- The domain contact responsible for validation
Scope, duration, integrations, support and pricing are to be defined with the team during scoping.
Your questions about this offer
Guided capture is followed by domain validation. Version history preserves the evolution of procedures.
Getting started
Which knowledge must not disappear?
Identify a critical procedure and its expert to start building knowledge that can be passed on.
One product. One scope. One proof.
Let's discuss your priority