Outsourced IT Services

Outsourced IT means the competence of a full IT department without its cost: strategy, vendor management, technical decisions and incident handling : carried by a team that knows your company.

The problem you're facing

You don't need a full-time IT department, but you need one: technical choices get improvised, vendors are managed poorly, and nobody carries the IT vision. Recruiting a senior profile for a 30% time need makes no economic sense.

Our answer

LaMeDuSe acts as your IT leadership, part-time: we know your context, manage your vendors, arbitrate technical decisions and answer for results. You get the expertise of a complete team for a fraction of one hire's cost.

What LaMeDuSe takes care of

  • 12-24 month IT roadmap
  • Vendor and IT contract management
  • Argued technical decisions (build/buy, cloud, security)
  • Built and tracked IT budget
  • Incident and priority management
  • Single point of contact for teams and management
  • Regular reporting to management

Our methodology

  1. 1

    Audit & mapping

    Complete inventory of your information system: servers, network, backups, access rights, technical debt.

  2. 2

    Takeover plan

    Risk prioritisation, documentation of the existing setup and monitoring in place from the first week.

  3. 3

    Operations & automation

    Day-to-day administration, automation of repetitive tasks, security patches and backup management.

  4. 4

    Continuous improvement

    Monthly review of incidents, capacity and costs, with a shared improvement roadmap.

Relevant technologies

Linux (Debian, Ubuntu, RHEL)Proxmox, VMwareKubernetes & DockerPrometheus, Grafana, ZabbixAnsible, Terraform, Git

Security

Hardened configurations, privileged access management, centralised logging, managed firewalls and a tested 3-2-1 backup plan.

Hosting & infrastructure

We administer your existing infrastructure as well as our own cloud: the people and the infrastructure can come from the same group.

Maintenance

Contracts with committed response times, 24/7 on-call for critical environments and a monthly operations report.

Why LaMeDuSe

We are a complete team, developers, administrators, cloud experts, able to cover a full IT leadership scope, without the blind spots of a single profile. And when the decision is to build rather than buy, we can build.

Frequently asked questions

Managed services execute (administer, monitor, fix); outsourced IT leadership decides and steers (strategy, budget, arbitration, vendor choices). The two combine: we can carry the vision AND the operations.

Typically 10 to 300 employees: below, needs are simpler; above, an internal IT department becomes justifiable. Part-time IT leadership covers exactly the zone where a dedicated hire makes no economic sense.

As a complement, not a replacement: we bring the expertise and continuity your teams lack, and transfer knowledge along the way. Roles are clarified from the start to avoid grey areas.

Yes: the IT leadership role includes managing the ecosystem : telecom operators, software vendors, integrators. We defend your interests towards them, including when we're not the concerned vendor.